mike

Imagine you’re in a senior management meeting. Brenda, the CEO, starts by reviewing the current financial numbers then kicking off this discussion.

Brenda: “We are struggling to make a profit here. It’s getting serious. What should we do?”

Betty: “We have to do more marketing. No one knows who we are and every sale is a struggle.”

Bob: “No, what we really need is a better processes and execution. We can’t get out of our own way. We are wasting way too much of every dollar we earn on random acts of madness.”

Betty: “I disagree. Our inflow of new clients has slowed to a trickle. Let’s not focus on re-arranging the deck chairs.”

Bob: “With all due respect, Betty, we are way too inefficient at what we do. Any new investments in marketing or anything else will just dig us deeper into the hole.”

Betty: “Brenda, clearly you see my point. We can’t keep starving our sales this way.”

Brenda: “I think the real problem is…”

What do you think Brenda should say next? Here are four things she could say, from least to most effective.

“You’re right, Betty {or Bob}. Let’s focus on marketing {or processes and execution}.” Least Effective Brenda needs everyone’s help. Taking sides, even if she really believes one answer is better, will bring bad feelings, apathy, or a withdrawal of support and good ideas from the person with other idea.
“I don’t like to hear you fighting about this. Maybe we need a team-building session.” Somewhat Effective Brenda needs to lead the organization toward more success, including solving the financial current financial crunch. Team building, trust, openness, and good communication are essential. And a team-building exercise may make sense as part of a broader strategy to move the organization out of the hole it’s in.
“I think you’re both right. Let’s improve both marketing and our processes.” Effective with Hidden Risk Brenda, again, must focus on the bigger prize. Here she’s falling into the trap of creating win-win amongst her team member at the expense of greater win for all. She may be sub-optimizing. How do we know that improving “both marketing and our processes” is the best possible strategy?
“Thank you, both. These are good points. Let’s consider what we want right now as an organization and why.  What goal do both of your suggestions have in common? And what else might we need to do?” Most Effective Brenda knows the goal of leadership: inspiring people to a common, compelling goal. She sets aside her initial judgement about the right tactics in favor of building with the team a common cause.  From here, the team can brainstorm, plan, and act in concert towards success.

The ultimate success rule here is, “Let’s agree on why then we can agree on what.”

Grasp

Want to become really, really effective and satisfied?  Good. Then you really, really need to get a grasp on reality.

Reality…as in “the universe we live in,” “everything,” “the whole enchilada.”

A British scientist says that we as people are not smart enough to understand the universe. He may be right.  Every attempt to describe or model the reality we live in falls short.  And I don’t have The Answer either. But that doesn’t stop us from making good use of these models to be happier and more successful.

One is particularly useful: the 3-part nature of things.  Described in many traditions and philosophies, this model says “reality” as we typically know it comes from somewhere else.

Same Play Through History

Below are some of the common formulations of this model.  Since the names aren’t as important as what they point to, resist the temptation to get hung up on them.

  • All Possibility, Quantum Field, Physical Reality
  • Spirit, Mind, Body
  • Higher Self, Conscious Self, Basic Self
  • Super Ego, Ego, Id
  • Father, Son, Holy Ghost
  • The Fields, The Towns, The City.
  • The Tao, The Interpretation, The 10,000 Things
  • Be, Do, Have.
  • The non-local, the mind, the local
  • The Indeterminable Source, Thoughts and Actions, Results and Things
  • Where the thought came from, the thought about the thing, the thing.
Applying This Model

Normally, we act as if the world worked with just 2 of the 3 parts: the “Thoughts and Actions” and the “Results and Things.”  We think about and act on our world to affect it. Nothing really wrong with that.

But there is more. Grasping the “whole enchilada” of reality means adding the 1st part.  The 1st part is the source of the others.  No matter what you want to call it, the 1st part offers the possibility of a new way to generate the results you want in your career, organization, and life.

Studying the various formulations of this model, it seems that tapping the 1st part allows us to create most anything. What does it look like? It’s best described as a calm, confident, and positive expectation that things will work out as desired.

How do you tap it?  How do you know you’ve tapped it?  Those are naturally really tough to describe.  People have tried many things to tap the 1st part: meditation, visioning, dreaming, praying, dancing, exercise, reading, doping, drinking, singing, and chanting.  I recommend simply observing your feelings.  When you feel good, you’re tapping it.  When you feel bad, you’re not.  Build the habit of always seeking to feel good.

How is your week going?

No, really. How is it going? On a scale from “Calm waters, smooth sailing” to “Rough Chop” to “Gale” to “Tempest”, how effectively are you sailing through your week?

Chances are that most of you—most of the time—will say, “Gale,” “Tempest,” or “What word do you have for something worse than a tempest ‘cuz that’s where I am?”

We live every day with wave upon wave of tasks, competing priorities, and interruptions.

And that sucks. It feels bad, it saps our energy, and lowers our productivity. It’s also a downward spiral; the more storms we experience, the more behind we feel, the more we push, the less energy we have, the more we don’t get done, the more storms we have.

For those of you who manage a team, you’ll recognize that this is not just a personal issue; it affects teams and entire companies the same way.

GOOD NEWS: Two simple habits; you choose when to take them on.

(Of course there’s good news!)

What doesn’t work is trying to fight the storms by working harder, going numb, blaming, or hiding. There will always be new waves of tasks and interruptions and they’ll wear you down.

What DOES work is learning to surf these waves. And you are just two simple habits away from hangin’ ten.

If your frustration with the way things are is high enough, grab these two habits and run with them; they’ll change everything.

If you’re not ready, bookmark this post for a time when you are ready, when the way things are is no longer acceptable.

HABIT ONE: Plan-Do.

If you start your workday by diving in to your work, you’re setting yourself up for failure. Instead, invest a relatively minute amount of time to plan you day and your week. When you do, you’ll put yourself above the waves.

This type of planning gives you the proper perspective to know what your will work on given of all the things your could work on.  It also gives you the information you need to decide in the moment whether to allow this next interruption or that request.

Set aside time–maybe 40 minutes–before each work week (e.g. Friday night, Sunday night, or Monday morning) to review all your projects and commitments to know what you’ll select to work on and what goes to the back burner. Set aside 10 minutes or so before each work day (either that morning or the night before) to select what you’ll work on that day and adjust your weekly plan based on what’s happened.

Have with you the lists of your projects/commitments/appointments as you do this planning.

For more information about this habit, see this article in Fast Company: http://www.fastcompany.com/article/work-smart-how-to-avoid-the-busy-trap?partner=homepage_newsletter

For more help, email me with your questions or post a comment below.

HABIT TWO: Be here now

This habit is about changing your state of mind–your attitude–instantly and often as you can.

If you see this habit as less practical and even a waste of time, give me a moment to explain. It’s actually a surprisingly powerful and productive tool.

This is deep topic that we can spend our lifetimes learning about. For now, let the loosely constructed logic below point you in the right direction. If you’d like to learn more, email me. You can also skip this logic and go right to the practice that follows.

  • Performance in our jobs and life comes only from action.
  • Our state of mind affects our ability to perform, to act well.
  • Without focus or training, our state of mind comes from our habitual thoughts and emotions.
  • We build our habitual thinking and emotions from very early on life. They are there for what was a good reason.
  • Some of these habitual thoughts and emotions are no longer useful; they really detract from our performance today.
  • The thinking and emotions more in conflict with our performance today can be categorized as “regret about the past” or “worry about the future.”
  • We may not think we are regretting or worrying. Typically we react to the word “regret” and “worry;” looking deeper, we see we indeed are expending too much time and energy on the past or the future.
  • The best barometer for measuring whether we’re too focused on the past or future is how we physically feel. Tense, nervous, ill, numb, in pain, and excited are some of the usual signs.
  • Regretting the past or worrying about the future pulls our focus from the ONLY PLACE EVER WE CAN PERFORM: here and now.
  • We can tell we are in the here and now when the physical sensations disappear or diminish.
  • We can’t force ourselves to be here and now. Forcing creates an ugly reaction of not-here-and-now.
  • We can release ourselves by simply observing. Naming what we are thinking, feeling, doing drives a wonderful wedge between us and our habitual thinking.
  • Regular observation gives us the ability to catch ourselves caught up in habitual thinking and emotions and release ourselves without much effort at all.
  • Regular observation is like building a muscle. As we strengthen our observation muscle, we naturally have more energy and focus to act well, right here and now.
Practicing Habit Two
  1. For the next 24 hours, notice your thinking and emotions. Just name them and go no further; resist the temptation to describe, evaluate, judge what you notice. One easy way: quietly say to yourself as often as you can today, “This is me thinking_______.” Or, “This is me feeling_______.” Or, “This is me______.” Examples: “This is me thinking this meeting is a waste of time.” “This is me reacting to my colleague’s comment.”
  2. Extend this practice by making a commitment to it and using the habit builder to make it stick.

Post a comment below with your questions, observations, or improvements to these habits.

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